What Our Indonesia Privacy Policy Covers
We collect the details needed to create and protect your account, such as your contact details, login records, verification steps, device type, browser signals and support messages. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we may receive payment reference, status
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and reconciliation details rather than your wallet PIN. We use these records to match activity to your account, check unusual sign-in patterns, resolve a receipt question and meet applicable requests from authorised parties. Cookie data helps us remember sign-in preferences and measure page performance. We retain
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records for the period needed for account administration, dispute handling, security checks and legal duties, then remove or anonymise them under our internal process. If you are in Surabaya or elsewhere in Indonesia, account availability and related processing depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.